This privacy document explains what information we may collect about you and how we may use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights relating to your personal data.
Information we collect and what we use it for
We may collect some or all of the following personal data (this may vary according to your relationship with us).
- Email address
- Telephone number
- Business name
- Job title
- Payment information
- Information about your preferences and interests
- Credit Checking
We only ever collect data directly from you; this is information that you have provided us with. We do only ask for the information that we require to provide you with the level of service that you expect.
The data is gathered from prior trading activities, and ongoing business, received verbally, in writing or electronically via email or our websites. The data is stored in paper form and/or on our computer system at our secure offices.
In broad terms we use your data for the following purposes;
- Providing and managing your account.
- Supplying our products and services to you.
- Personalising and tailoring our products and services for you.
- Communicating with you. This may include responding to emails or calls from you.
- Supplying you with information by email and/or post that you have requested.
Security of information
We take the security of your personal information seriously. When you have provided us with your details we have measures in place to protect our paper-based and computer systems.
Your information – your rights
We will retain your information until you inform us that you will no longer be using our services and instruct us to remove your data. You may correct or update your personal information at any time by emailing us at
If you have subscribed to our newsletter, you can unsubscribe at any time.
Do We Share Your Personal Data?
In order to provide our products and services to you we may need to appoint other organisations/ contractors to carry out some of the activities on our behalf. This may include, for example, payment processing organisations, delivery organisations, fraud prevention and screening and credit risk management companies
How to contact us
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details
TAG Active Ltd. Unit G Schappe Buildings, Llay Industrial Estate, Llay, Wrexham, LL12 0PB
Telephone number: (+44) 1978 851141